These Terms of Service govern access to and use of DigiKai OS, a revenue operating system for marketing agencies. By creating an account, starting a trial, inviting users, using prospect discovery, sending outreach, running AI Visibility scans, generating audits, or using any other DigiKai OS feature, you agree to these Terms.

If you use DigiKai OS on behalf of an agency, company, or other organization, you represent that you have authority to bind that organization to these Terms.

DigiKai OS provides tools for agency prospecting, CRM, pipeline management, task management, email outreach, email activity tracking, proposal workflows, AI Visibility scans, website audits, AI Coach assistance, reporting, billing workflows, and related revenue operations.

Some features use third-party services and APIs, including AI providers, search and prospect discovery providers, email providers, payment processors, analytics, hosting, and database infrastructure. Feature availability may depend on those services and your workspace configuration.

You must provide accurate account, workspace, and billing information. You are responsible for activity that occurs in your workspace, including activity by invited team members.

New agencies may receive a 3-day free trial with usage limits for resource-intensive features, such as Lead Finder searches and AI Visibility scans. Trial access may be modified, suspended, or ended if we detect abuse, automation intended to bypass limits, or activity that violates these Terms.

You are responsible for how you use prospect information, AI outputs, email outreach, proposals, reports, and recommendations generated through DigiKai OS. DigiKai OS helps organize and accelerate agency workflows, but it does not replace your professional judgment, legal obligations, or responsibility to verify claims before sending them to prospects or clients.

You must have all required rights, permissions, and lawful bases to upload, process, contact, or email prospects and customers through DigiKai OS.

DigiKai OS includes AI-assisted features such as AI Visibility scans, AI Coach, audit summaries, recommendations, scripts, and sales support. AI outputs may be incomplete, inaccurate, outdated, or based on limited context.

You must review AI outputs before relying on them, sending them to third parties, or using them in sales, marketing, reporting, or client-facing deliverables. DigiKai OS does not guarantee search rankings, AI recommendations, prospect conversion, revenue outcomes, deliverability, or business results.

DigiKai OS may help send and track agency outreach through configured email providers. You are responsible for ensuring your outreach complies with applicable laws, platform rules, domain requirements, unsubscribe obligations, and anti-spam requirements.

We may limit, suspend, or block sending activity that appears abusive, misleading, unlawful, unusually high risk, or harmful to platform reputation, email deliverability, or third-party systems.

Paid subscriptions are billed through Stripe or another supported payment processor. Pricing, plan limits, features, and billing cycles are shown at checkout or in the Billing area of DigiKai OS.

You may cancel according to the billing controls available in the product or by contacting support. Cancellation does not automatically entitle you to a refund except as described in the Refund & Billing Policy or required by law.

DigiKai OS, including its software, designs, workflows, branding, templates, dashboards, code, and documentation, is owned by DigiKai OS or its licensors. These Terms do not transfer ownership of the platform to you.

You retain ownership of your agency data and customer or prospect data that you lawfully upload or create in your workspace. You grant us the limited rights necessary to host, process, secure, display, transmit, and support that data as part of providing DigiKai OS.

We may update, improve, limit, rename, or discontinue features as the product evolves. We aim to maintain reliable service, but we do not guarantee uninterrupted availability or error-free operation.

Beta, trial, preview, or newly released features may change more frequently and may be subject to additional limits.

To the fullest extent permitted by law, DigiKai OS is provided as-is and as-available. We are not liable for lost revenue, lost profits, lost opportunities, failed outreach, inaccurate AI outputs, third-party service outages, deliverability issues, or indirect, incidental, special, consequential, or punitive damages.

Our total liability for any claim related to DigiKai OS is limited to the amount you paid for the service in the three months before the event giving rise to the claim, unless a different limit is required by law.

Questions about these Terms can be sent to support@digikaios.com.