New agencies may start a 3-day free trial without a credit card. The trial includes access to core CRM, pipeline, tasks, prospect management, reports, email sending to saved prospects, and limited access to resource-intensive features such as Lead Finder and AI Visibility scans.

Trial limits are designed to let agencies experience the workflow while protecting paid API resources.

Paid plans are billed through Stripe or another supported payment processor. Plan pricing, billing cycle, coupons, and subscription details are shown at checkout or in the Billing area.

Subscriptions renew automatically unless cancelled before the renewal date. You are responsible for keeping billing information accurate and current.

When you upgrade from a trial or change plans, DigiKai OS may update workspace access, limits, and available features after the payment processor confirms the event.

Trial data is preserved when a workspace upgrades. Upgrading removes trial restrictions according to the selected plan.

You may cancel through available billing controls or by contacting support. Cancellation stops future renewals but does not automatically refund fees already paid.

Access may continue until the end of the paid billing period unless otherwise stated at the time of cancellation or required by law.

Refunds are reviewed case by case. Because DigiKai OS includes immediate access to software, AI features, API-backed prospect discovery, email functionality, and usage-based resources, fees are generally non-refundable once a billing period begins.

If you believe a charge was made in error, contact support promptly with the account email, workspace name, charge date, and reason for the request.

Coupons, founding partner pricing, promotions, and discounts may have eligibility rules, expiration dates, usage limits, or plan restrictions. Promotional pricing may be modified or discontinued for new customers.

If payment fails, DigiKai OS may retry billing, notify the workspace owner, limit paid features, or suspend access until payment is resolved.

We may retain workspace data for a limited period after cancellation or failed payment to support reactivation, billing records, legal obligations, and backups.

Billing questions can be sent to support@digikaios.com.